Refund and cancellation policy

Last updated: 31 August 2026

Digital products are normally non-returnable after a file, course or access link has been delivered. We still review genuine payment and delivery problems fairly.

Eligible review situations

Contact support within 7 days if you were charged more than once, paid successfully but received no access, received a materially different product, or the supplied file is unusable and neither CHOICEVIA nor the seller can provide a working replacement.

Normally not eligible

A refund is normally unavailable for change of mind, failure to read the description, lack of device compatibility that was disclosed, dissatisfaction with educational opinion, partial consumption, or misuse after access was delivered.

Cancellation

An unpaid order may be abandoned without charge. A successfully paid order cannot normally be cancelled once digital access is supplied.

Seller and affiliate adjustments

An approved refund, chargeback or reversed payment removes the related sale from seller and affiliate earnings. Any already-recorded commission may be adjusted against the available balance.

Request process

Use the Contact page with the order ID, purchase email, issue description and relevant screenshot. If approved, the refund is initiated to the original payment method; Cashfree and banking processing timelines apply.

Legal rights

This policy does not restrict consumer rights that cannot be excluded under applicable law.